Support
We're here to help.
Have a question, found a bug, or need help with your account or a reward? Reach out and a real human at Joslin Solutions will get back to you.
Call us at +1 (279) 206-0907
We typically reply within 1 to 2 business days.
Frequently asked
Is RealmForge free to play?
Yes. RealmForge is completely free, and no purchase is ever necessary to play, earn Essence, or redeem rewards. The game is supported by optional ads.
How do rewards work?
You earn in-game Essence through normal play. Once you reach the minimum, eligible U.S. players can redeem it for rewards such as gift cards through the Essence Loyalty Rewards program, described in the Terms of Service. RealmForge also runs a free Weekly Prize Drawing, covered by the Official Rules.
How do I delete my account?
You can delete your account and all associated data directly in the app (Profile → Delete Account), or use our account deletion page and we'll handle it for you.
What age do I need to be?
RealmForge is for players 18 and older (or the age of majority where you live) and is available wherever it is offered on the App Store or Google Play. Essence rewards can currently be redeemed by U.S. residents only. The Weekly Prize Drawing is open in most countries; the Official Rules list the exceptions.
I didn't receive a reward I redeemed. What now?
Rewards are fulfilled by a third-party provider and are typically delivered by email within 24 to 72 hours after verification. If it's been longer, email us with your account email and we'll look into it.
Where can I download RealmForge?
RealmForge is live and free on Google Play. Get it on Google Play here.
Company
RealmForge is built by Joslin Solutions LLC.
2281 Lava Ridge Court, Suite #200, Roseville, CA 95661
info@realmforgeapp.com
+1 (279) 206-0907